Leadership and management | Best Practice, Better Practitioners

Other Core Competencies:

To lead, provide direction, promote high standards, match resources to demand for services and show consideration for all members of staff through:

setting and maintaining standards
providing leadership that inspires others
supporting others.

Select the PGY (1–3) tabs below to view the progression of the expected skills, knowledge and behaviours across the early postgraduate years

Key clinical tasks and the workplace

The related key clinical tasks (KCT) have been designed to help you apply the Framework to your job. You can use these to obtain feedback on, and/or assessment of, your level of performance.

Select the check box next to a KCT for guidance on developing your management and leadership skills and knowledge for this task

Select the KCT title to see the complete task, related competencies and downloadable assessment form

Work well with others to gain respect and trust

Recognise discrimination, sexual harassment and bullying issues and know the hospital response requirements

Leadership and management

Operating with Respect

Prioritise own workload to fit time available

Awareness of the stresses of clinical practice an how this can affect you as an individual

Respond positively to direction

Take responsibility for any task delegated

Identify hazards within the clinical environment; ensure they are reported and then acted upon

Identify and follow patient care protocols, for example:

Leadership and management

hand hygiene
handover
venous thromboembolism prophylaxis

Know the requirements of mandatory reporting as required by the Medical Board of Australia and the Medical Council New Zealand

Use local protocols to respond to patient complaints of a simple nature

Participate and demonstrate leadership in patient safety and quality improvement activities

Know the hospital protocols for managing disruptive behaviours including bullying, discrimination sexual harassment

Recognise stressful situations and know when to ask for help

Document and report adverse events in accordance with local incident reporting systems

Articulate the reporting requirements for complaints and adverse events within the hospital

Accept opportunities for increased autonomy and patient responsibility under direction of supervisor

Contribute fully in handover of patients within unit

Contribute to multi-disciplinary team briefings about patients, e.g. ward meetings

Able to ensure that ward patients are ready for theatre on time

Contribute actively within a committee structure

Demonstrate ways to handle discrimination, bullying and sexual harassment that discourage inappropriate behaviour

Leadership and management

Operating with Respect

Use existing systems to manage adverse events and near misses

Remain calm under pressure

Demonstrate appropriate self-awareness and insight

Manage patient complaints as advised by the hospital system, and lead a team-based review into complaints and adverse outcomes

Delegate appropriate tasks to junior members, ensuring supervision is maintained

Lead handover of patients within unit

Chair a clinical meeting effectively

Participate in systemic quality process of evaluation and improvement, such as patient safety initiatives or proposed clinical service changes

Able to discuss the structure and function of healthcare systems applicable to specialty and country

Accept a hospital committee role, as member of the medical team or as trainee representative